Missed Classes & Catch Up Class Policy

I know that life gets in the way and sometimes you get sick or something unexpected crops up which means that you are unable to attend your class. For that reason, I work hard to offer you the opportunity to come in at a different time to catch up on the missed work. However, if we are unable to find a mutually convenient time slot for that catch up class, then you have, unfortunately, missed that content, though it is available to you in your workbook.

Catch Up Classes

I will provide THREE free catch up classes over the course of a single level. That should allow for e.g. a two week holiday plus a week of sickness. If you have additional weeks off, you will still be able to attend but no further catch ups will be offered for that level.

In addition to the standard refund and cancellation policy, if you decide you no longer wish to continue with your class after it has begin, except in exceptional circumstances, withdrawing from your class isn't refundable and it is unlikely to be possible to move you to another class. Should you wish to repeat the course at a later date, you are welcome to re-book when you see an appropriate class online but it will be at the cost of a full new level. Where the class end date shifts due to cancelled classes and this pushes your classes into an already booked holiday, those missed classes won't count.

Thinking of booking a class?

You may be thinking of booking a class and are concerned about needing some time off. If you already know that you will need several weeks off then this may not be the right time for you. However, if you are happy with the limits described above, it should be possible to accommodate you. It would be a good idea to reach out first, though, to see when I generally have catch up availability to be sure that you could be available at those times too. I teach 10 classes a week currently and cannot run catch ups at those times.