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Privacy Policy

This privacy policy sets how The Auld Atelier uses and protects any information that you give to us when you use this website and our services.  We are committed to ensuring that your privacy is protected.   

 

By accepting our privacy policy, you are confirming that you have read and understand this policy.  If you would prefer that your data is not collected, you should not use this website.  We are not responsible for the privacy policies or content of any third party websites and apps that may promote The Auld Atelier.

By using this website, you are acknowledging that The Auld Atelier will use your information as detailed below within the United Kingdom.  From time to time, this page may be updated and the policy refreshed.  It is your responsibility to check back with this page frequently to ensure you remain happy with the contents.

This policy is effective from 16th November 2022 and was last revised on 16th November 2022.

What types of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

To enable The Auld Atelier to provide you with our services, we collect or receive your personal information directly from you in a few ways.  

Registration

We may collect the following information from you:

  • Name (and student's name where appropriate).

  • Contact details including email address and phone number.

  • Demographic information such as postal address, postcode, interests and age.

  • Medical and dietary information - including doctor's details where appropriate.

  • Other information relevant to registering you and/or your child.

This information is required to allow us to provide you with our services.  You may review, change or remove your information at any time within your membership profile or by sending an email to info@theauldatelier.co.uk

Payment

If you pay securely online using a credit or debit card, will will collect your payment card information.  This is held by Wix Payment

Email newsletters and marketing

If you have given permission, we may send you emails about new classes, courses, clubs, other services and other relevant updates relating to The Auld Atelier.

Google analytics:
Google Analytics mainly uses first-party cookies to report on visitor  interactions on Google Analytics customers’ websites. 

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from.  Please see Google's privacy policy for more information – https://policies.google.com/privacy.

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Why do we collect this personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our clients with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and clients with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

STILL TO WRITE

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contacting us

If you would like to: access, correct, amend or delete any personal information we have about you, or if you don’t want us to process your data anymore, please contact us at info@theauldatelier.co.uk or send us mail to: The Auld Atelier, 9 New Street, Paisley, PA1 1XU.

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